Five questions buyers ask before signing on.
Data ownership, HIPAA posture, EHR coverage, switching cost, and pricing — the five objections Pretype prospects raise on every call. The answers below sit between the marketing pitch and a security review. Read them in order, or jump to the one that decides your roadmap.
01 · Data ownership
Who owns the data Pretype reads from our EHR?
You do. Pretype is an overlay that reads structured and unstructured chart data to pre-fill prior-auth forms and compliance documents — your team keeps full custody of the chart, the BAA scopes what Pretype can see, and every chart access is logged for audit. Leaving Pretype means your data leaves with you — there is no lock-in.
- Your team owns the chart — Pretype never takes upstream ownership of the chart record.
- Standard BAA scopes exactly which fields Pretype may read; no field accesses outside that scope.
- Every chart access is written to the audit log, exportable to CSV on the Multi-State Group tier and to CSV + SIEM on Enterprise.
02 · HIPAA posture
How is Pretype HIPAA-compliant — and what does the BAA cover?
Every implementation ships a signed BAA before a single chart transfer happens. Pretype runs BAA-covered from day one: HIPAA, HITECH, and state privacy (CCPA and equivalents) are handled in-product, and the breach-notification clock per state is wired into the compliance dashboard. A dedicated compliance engineer is on-call for Enterprise customers.
- Signed BAA in place before the first chart data transfer — not on procurement anniversary.
- In-product controls for HIPAA, HITECH, CCPA, and state breach-notification windows.
- Role-scoped access, SSO (SAML / OIDC), and SCIM provisioning on Enterprise — audited per request.
03 · EHR coverage
Which EHRs does Pretype actually integrate with?
Pretype sits on top of — never instead of — Epic, athenahealth, DrChrono, eClinicalWorks, AdvancedMD, NextGen, ModMed, Greenway, and the rest of the long-tail ambulatory stack. We connect through the EHR API / HL7 / FHIR layer your vendor already exposes, and the integration layer is the same one that powers our prior-auth channels (X12 278, HL7 Da Vinci PAS, payer portals, and voice peer-to-peer where no clean API exists).
- Live coverage: Epic, athenahealth, DrChrono, eClinicalWorks, AdvancedMD, NextGen, ModMed, Greenway.
- Connects via the EHR API / HL7 / FHIR layer — no migration, no rewrite of clinician workflows on day one.
- Prior-auth channels: X12 278, HL7 Da Vinci PAS, payer portals, voice peer-to-peer fallback for medical-necessity review.
04 · Switching cost
What happens if we ever want to leave — or if Pretype misses a quarter?
Five days. That's the most it takes to remove Pretype from your EHR — there is no migration, no data lockup, and no clinician retraining. Pretype refuses to play in the EHR replacement conversation: we sit on top of the chart your people already entered into, and the worst-case scenario is a five-day removal, not a six-month rip-and-replace. If we miss a quarter, you lose a quarter — not your stack.
- Five-day removal: the worst-case scenario is reverting to your pre-Pretype EHR workflow, not migrating off.
- No clinician retraining on day one — Pretype pre-fills against the chart your team already maintains.
- No proprietary data lockup: chart data stays in your EHR, and Pretype reads it through the same API / FHIR layer anyone else would.
05 · Pricing
How is Pretype priced — and what does each tier include?
Three tiers, picked by the regulatory scope you operate in and the SSO / SIEM posture you carry. Solo is $1,200/month for single-state practices with up to 200 watched rules. Multi-State Group is $3,800/month for multi-state groups with up to 500 watched rules, multi-state scope tracking, and CSV audit-log export. Enterprise is custom for health systems with unlimited rules, SSO (SAML / OIDC), SCIM, CSV + SIEM audit export, and a dedicated compliance engineer. Availability is invite-only while we onboard the next cohort.
- Solo — $1,200/month: up to 200 watched rules, prior-auth pre-fills across one EHR, quarterly compliance digest, standard BAA + breach playbook.
- Multi-State Group — $3,800/month: up to 500 watched rules, multi-state license + scope tracking, CSV audit-log export — the most picked tier.
- Enterprise — custom: unlimited rules + custom sources, SSO (SAML / OIDC), SCIM provisioning, CSV + SIEM audit export, dedicated compliance engineer.
Still on the fence? Talk to Pretype on a 30-minute call.
Four-week integrations, BAA-covered HIPAA posture, and a five-day removal floor ifPretype ever stops earning its keep. No rip-and-replace, no long contract on day one.